Frequently Asked Questions

  • About Jessica Cakes & Our Products
  • Food Service Customers
  • Private Label
  • Delivery & Orders
How To Request Your Free Samples?

Fill up this form to fulfill your request
Free Samples Form

Are There Trans Fats In Your Products?

Jessica Pastries Inc. does not use any fats or margarine that contain artificial trans fats in any of our products.

Where Are Your Desserts Made?

Our desserts are manufactured at our headquarters in Saint-Hubert, Quebec, Canada.

Are Your Cakes Made From Scratch?

Yes, all of our cakes and treats are made from scratch using real ingredients, such as butter, eggs, natural flavors and colors.

How Can I Get A Catalog Of All Of Your Items?

You can download any of our product brochures anytime through our website by clicking here. If you would like to receive our food service catalog by email, send an email indicating your name and address or call us at (450) 443-8226.

I Am A Food Service Customer And Want To Order Some Products. Do You Sell Cases On Your Website?

We would be pleased to send samples of what you're looking for. Please contact us at

I Have Questions About A Custom Pos Item In Jessica Pastries Inc. Catalog. Who Should I Contact?

Any questions regarding a custom POS item in our catalog can be sent to

Who Can I Contact About Getting Jessica Pastries Inc. Internationally?

All international food service sale inquires can be sent to

Can Your Cakes Be Under My Company Name?

Absolutely. We offer different options to personalize your cake to promote your brand. To see some of our latest creations, please contact

Can You Customize A Cake Under My Company Name?

Yes, we can. Many customers have trusted us to successfully manufacture a customized product. We develop the project from start to finish, including the optimal packaging. To find out more, please contact

Where Do You Deliver?

We are located in Saint-Hubert, Quebec, and ship to points within Canada and the US.

How Do I Place An Order?

Most orders can easily be placed by fax or email (see below). If this is your first time, you'll need to contact our Sales Department at

How Far In Advance Should I Place My Order?

Please place your order 15-20 days in advance.

Due to the high volume of requests for our cakes, we require at least two weeks' notice for any custom order, not including the time to deliver.

What Is The Minimum Order Required?

We require six pallets for our cakes, mixed or not. Other inquires can be sent to

What Are My Delivery Options?

We currently offer two delivery options:

Pick-up at our location in Saint Hubert, Quebec:

There is no extra charge if you want to pick up your order at our plant located in Saint-Hubert, Quebec. Please book an appointment between Monday and Friday, 8:30 am to 4:30 pm.

Shipment to points within Canada and the continental US:

We can deliver to any distribution Centre within Canada and the continental US. The cost to ship will be discussed, then reflected in the pricing.

How I Can Contact Your Quality Control Department?

If you have a quality-related issue or question, please contact us.